HERE'S WHAT OUR CLIENTS HAVE TO SAY
As one of the largest medical centres in New Zealand we would highly recommend Biomedical Services NZ Ltd for our annual safety testing (electrical and performance) of medical devices. Their communication is excellent via email or direct phone contact. They contact us when we are due for rechecking and ensure a time is suitable for us – because of our size it takes at least three days to complete the checking process. Their technician is always very efficient and friendly thus equipment is returned without delay to ensure minimal disruption. On completion, a list of everything is emailed to us for our records – Thank you for a great service.
Nurse Team Leader
MASTERTON MEDICAL CENTRE
I wish to confirm that Southern Cross Hospitals utilizes Biomedical Services NZ Ltd for the electrical safety and functional testing of our medical devices against the ASNZS3551:2012 Standard for all our hospitals nationally, with the exception of Christchurch who have a unique bespoke local relationship.
We have contracted out to Biomedical Services for the last 18 years as we have found their service to be responsive, flexible and thorough. In 2010 the terms of engagement were extended to incorporate additional scope than just testing. They now provide comprehensive management of all our medical devices – including 3rd party devices. This additional checking of documentation is immeasurable and it gives total peace of mind. By applying this additional authorization and autonomy, yet still independent, it has enabled them to act as an intermediary and push for well needed improvement from suppliers and installers on our behalf.
We have found the individual technicians take ownership of their work at their respective hospitals and the management’s communication and reception to change or questions in particular has always been very timely and professional.
I have no problem recommending this company for consideration.
Technical Services Manager
SOUTHERN CROSS HOSPITALS
I am pleased to act as a referee for Biomedical Services NZ Ltd, with whom we enjoy a positive business relationship across our two private hospital sites in Wellington. We manage a complex and comprehensive private surgical service in the Wellington Region, spanning all specialties, including those of high complexity such as cardiothoracic and neurosurgery.
With a large fleet of medical equipment to manage, and in the face of today’s commercial realities, it is critical that we maintain a relationship with a biomedical engineering partner that is able to provide a responsive service in a capable and cost effective manner.
We have enjoyed a lengthy partnership with Biomedical Services NZ Ltd, and have found them to be a highly capable organization, responsive to our needs on both technical and business matters.
Chief Operating Officer
ACURITY HEALTH GROUP LTD
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